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Have questions?  We’re here to help. Please e-mail our Concierge team


Our commitment to providing a space for you to safely and comfortably indulge your senses has never wavered, but our approach to doing so has certainly evolved. Below, you’ll find a summary of what to expect when visiting the new City Winery New York and what we expect from you. (Bonus points if you can guess all the song references - hey, safety can be fun!) This is something new for us, so we ask for patience and kindness.


US

A SAFE SPACE FOR MUSIC, WINE & COMMUNITY

Starting April 2nd, we will be confirming health screening requirements for entry with Clear Health Pass. Health Pass is a free service on the clear mobile app that allows users to confirm health screening requirements for safe access into City Winery. Health Pass combines a real-time health survey screening, temperature screening and/or covid-related test results directly from an approved lab provider.

We require all guests to have to answer a wellness checklist when arriving but you can expedite that by downloading the Clear app on your smart phone and providing your details prior to arrival. You can download the link below and use CWNYC57 as the guest code. This will allow you to simply have your temperature checked when you enter and not have to wait for the manual wellness check.

Click HERE to View the Clear Health Pass FAQ document

Click HERE to download the Clear Health Pass app before your arrival at City Winery

Additionally, on all nights we will continue to create as safe an environment as possible by doing the following:

  • The installation of the Merv-13 air filter with higher efficiency filtration capabilities to capture more particles. Usually used in hospitals and nursing homes.
    • Like sunshine, fresh clean air.

  • Contactless temperature check & wellness questions (we'll take this, too)

    • Hot blooded? We’ll check it and see

  • Tables will be 6 ft. apart

    • Some people call me the space cowboy

  • Employees will wear masks and gloves

    • I like the way you work it 

  • Tables & chairs will be sanitized after each guest

    • So fresh. So clean.

  • Ongoing and frequent sanitization of door handles, tables, chairs, restrooms, you name it. 

    • Time after time

  • If at capacity, we'll let you know when seating’s available.

    • Don’t stand so close to me


You
  • If you’re feeling under the weather - stay home

    • Protect us from the rockin’ pneumonia and the boogie woogie flu 

  • Social distancing

    • You’re so far away, from me

  • To wear masks upon arrival, when our team members approach your table, and when finished eating & drinking

    • Cover me up…use me for good

  • Regular handwashing & hand sanitizing

    • My team supreme, stay clean


Tickets


  • Welcome to the first-of-its-kind City Winery show featuring a Socially-Distanced Seating Layout. Out of an abundance of caution, and in keeping with official local health guidelines:

    • All guests are recommended to complete a pre-arrival health screening through CLEAR.  This will expedite your entrance by downloading the app and filling in your information prior to arrival, bypassing the in-person health screening and going direclty to your seats after temperature check.
    • All other guest's will complete a contactless temperature check and wellness questionnaire (we take this, too) prior to entering our venue. Also, we require all patrons to wear a mask or face covering when entering and moving throughout public areas.  You're welcome to take off your mask at your table. 

  • We are no longer seating unaffiliated parties at the same table.  As such, tickets for this show will be sold in quantities of 2-6 select the appropriate group size for you and your companions.  Please email our Concierge team if you would like to sit with another party that has tickets and we will do our best to accommodate, subject to availability All requests must be made no later than 48 hours in advance of the show. We appreciate your understanding and look forward to welcoming you to our new "safe but still intimate" concert venue.  Limited amount of single tickets are available in our Balcony Premier section or by emailing [email protected]
  • All tickets are for private tables that are socially distanced apart.  Tables are chosen on a first-come, first-serve basis within your section of purchase.  Arriving early will give you your choice of tables within your section.
  • We will be continually updating our seating map to adhere to all official guidelines regarding social distance requirements as they evolve. All seating will be General Admission within each ticket tier;  we recommend coming to the venue two hours early to enjoy a pre-show dinner (with contactless ordering and payment!) for the best arrival experience. 

Events

As always, we’re here to help you celebrate life’s special moments - safely. Our team is available to talk through the latest trends in private events - please contact us at [email protected]