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City Winery Nashville
609 Lafayette Street
Nashville, TN 37203

Nashville Contact Info

box office & vinofile member support
Concierge Desk
[email protected]
general manager
Joe Guerra 
[email protected]
events director
Ryan Walters
[email protected]
Program Director
Mike Simon  
[email protected]
marketing/media inquiries
Caroline Acree
[email protected]

What is the difference between VIP, Premier and Reserved level tickets?

VIP is on the Mezzanine level offering a more spacious dining setting while maintaining an intimate concert experience. Premier seating offers seating right in front of the stage at the heart of the action or farther back in the venue on a 1 foot platform for a more relaxed experience. Reserved seating is in the center of the venue for great sound and sight lines.

What do I use as my ticket?

We do not issue paper tickets. Your name is on a list at the front door. Your email confirmation and a photo ID are required to check in.

What do I need to ensure my reservation?

Your tickets serve as your reservation automatically. You do not need an additional reservation to eat and drink at your seats for the show, which will be held for you until the end of the show. All ticket sales are final. No refunds or credits.

How long before a show can I sit down?

Your seats are typically available to you 2 hours prior to the show unless otherwise specified by us prior to the event.

Can I attend an event if I am under 21? Can I bring my pet?

We are an all-ages venue. If under 21, we ask that you do not choose seats at the bar nor consume alcohol. Unfortunately, pets are not allowed unless your furry friend is a service animal. 

What happens if I run late? Will I lose my seats?

Your seats will be held for you until the end of the show. We will never give your seats away.

Is there a dress code?

There is no formal dress code. Dress for a night of great listening, dining and wine drinking.

I bought tickets to a show, and now I can't make it. What are my options?

Unfortunately, all ticket sales are final and we do not issue refunds, transfers or credit. If you can find someone to use your tickets, please email your guest's name and your order number [email protected] and we can alter your reservation.

Do you serve more than just wine?

Yes! We have a full bar for your drinking pleasure.

Is there a food or drink minimum?

There is no required minimum on food or drink, but a full menu and bar selection is available throughout the show.

How do I make a reservation for a General Admission event?

All you need to do is purchase your ticket. Seating is on a first come, first served basis. We do not take reservations for these events, so please arrive early to maximize your seating options.

What's included in my ticket purchase?

Unless otherwise noted, your ticket price only includes admission to the event. Dinner and drinks are not included but are available for purchase at your seats.

What happens if an event is canceled?

In the event of a cancelation or postponement, an email notification will be sent to ticket holders with information on what to do with their tickets. Please contact [email protected] with any questions or concerns.

Driving directions?

From Downtown:Take exit 209B from I-40/I-65, merge onto 14th Ave N and turn left onto Broadway. Then turn right onto 8th Ave S. At the traffic circle, take the 2nd exit onto Lafayette St.

Is parking available?

We are not offering valet parking at this time. Street parking is available in the surrounding area, and there is a paid lot in front of our building. Plus, we are a short walk from the Music City Center parking garage. Need a ride? New Lyft users, enter code CITYWINERYNSH to receive $5 off two rides. Already have Lyft? Save 10% off one ride to or from City Winery with code CW10. Please don’t drink and drive.

Patrons with Disabilities

We are committed to ensuring that all guests have the opportunity to enjoy City Winery Nashville. We are a fully accessible location and are dedicated to providing accommodations for all patrons with special needs. Our outdoor event space and indoor facilities are wheelchair accessible. For ADA accommodation/inquiries, please contact us at [email protected] We welcome and encourage all feedback and suggestions from patrons on how we can continue to improve our efforts.