FAQ

Need Help

Email [email protected]

(845) 424-0222

City Winery Hudson Valley

23 Factory Street

Montgomery, New York 12549

WHAT DO I NEED TO ENSURE MY RESERVATION?

Your tickets serve as your reservation automatically. You do not need an additional reservation to eat and drink at your seats for the show, which will be held for you until the end of the show. All ticket sales are final. No refunds or credits.

 

I BOUGHT TICKETS TO A SHOW, AND NOW I CAN'T MAKE IT. WHAT ARE MY OPTIONS?

Unfortunately all ticket sales are final and we do not issue refunds, transfers or credit. If you can find someone to use your tickets, please email your guest's name and your order number [email protected] and we can alter your reservation.

 

WHAT HAPPENS IF AN EVENT IS CANCELED?

In the event of a cancelation or postponement, an email notification will be sent to ticket holders with information on what to do with their tickets. Please contact [email protected] with any questions or concerns.

 

WHAT IS YOUR COVID-19 SAFETY POLICY?

Please visit our Safety page for the latest update on our Covid-19 safety policy.

 

MORE INFO COMING SOON!

Info Coming Soon!