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City Winery Boston
80 BEVERLY STREET AT ONE CANAL
BOSTON, MA 02114

Boston Contact Info

BOX OFFICE & VINOFILE MEMBER SUPPORT
Concierge Desk
617.933.8047
bostonconcierge@citywinery.com
GENERAL MANAGER
Keven Halo
617.933.8047
kevin@citywinery.com
EVENTS DIRECTOR
Coming Soon
617.933.8047
boston@citywinery.com
OFFICE MANAGER
Coming Soon
617.933.8047
boston@citywinery.com
BOOKING
Renee Gaumond
617.933.8047
renee@citywinery.com
MEDIA INQUIRIES
Lori Moretti, CM Communications
617.536.3400
lmoretti@cmcommunications.com

What do I use as my ticket?

We do not issue paper tickets. Your name is on a list at the front door. Your email confirmation and a photo ID are required to check in.

What do I need to ensure my reservation?

Your tickets serve as your reservation automatically. You do not need an additional reservation to eat and drink at your seats for the show, which will be held for you until the end of the show. All ticket sales are final. No refunds or credits.

Your tickets serve as your reservation automatically. You do not need an additional reservation to eat and drink at your seats for the show, which will be held for you until the end of the show. All ticket sales are final. No refunds or credits.

How long before a show can I sit down?

Your seats are typically available to you at the specified “Door” time, typically 2 hours prior to the show. Check out our Ticket page for more information or email our concierge.

Can I attend an event if i am under 21?

We are an all ages venue. If under 21, we ask that you do not choose seats at the bar or consume alcohol.

How do I get there? Is there parking?

The Government Center Garage is a 5 min walk from our front door. We also encourage ride-sharing apps. (Valet Parking Coming Soon!)

What happens if I run late? Will I lose my seats?

Your seats will be held for you until the end of the show. We will never give your seats away.

Is there a dress code?

There is no formal dress code, we are a very casual venue.

I bought tickets to a show, and now I can't make it. What are my options?

Unfortunately, all ticket sales are final and we do not issue refunds, transfers or credit. If you can find someone to use your tickets, please email your guest's name and your order number to bostonconcierge@citywinery.com and we can alter your reservation.

Do you serve more than just wine?

Yes we do! We have a full bar for your drinking pleasure.

How do I make a reservation for a General Admission event?

All you need to do is purchase your ticket. Seating is based on a first come, first served basis. We do not take reservations for these events, so please arrive early to get a good seat.

What's included in my ticket purchase?

Unless otherwise noted, your ticket price only includes admission to the event. Dinner and drinks are not included but are available for purchase at your seats.

If I don't have a ticket to the show, can I still come in and sit at the bar?

When we have a show, the main space is for ticket holders only. However, our Barrel Room is a separate space and open to non-ticket holders for dinner and drinks. Please make reservations for the Barrel Room here (coming soon).

What does it mean when an event says “Private Sale” on your website? Can I buy tickets?

Unless otherwise noted, your ticket price only includes your admission to the event. Dinner and drinks are not included but are available for purchase at your table.

If I don't have a ticket to the show, can I still come in and sit at the bar?

VinoFile members receive a special pre sale period as a part of their membership. When you see “Private Sale” on an event, it means that only VinoFile members are currently able to purchase tickets. Tickets typically become available to the public 48 hours after they are announced to members. VinoFile members simply need to log-in and they will be granted access to purchase tickets. You can find out more about our VinoFile membership here